a) Discuss the use of performance standards and performance variances.
b) Do schools and universities use them?
c) How can they be damaging to the organization?
a.) Uses of performance standards.
1. Goal achievement. If every employee given a target achieves it, the organizational objectives are met.
2. Quality control. When organizations state how works are expected to be done, it brings about high-quality outcomes since employees are given specified instructions.
3. Challenging one’s potential.