(Solved):ABC Airlines wanted to reduce their operating cost. They hired a consultancy service to look in to various options. One of the options suggested is eliminate the manned Check-in counters and introd… View Answer…

 

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ABC Airlines wanted to reduce their operating cost. They hired a consultancy service to look into various options. One of the options suggested is to eliminate the manned Check-in counters and introduce electronic check-in stations. ABC Airlines wanted to do the trial in one airport to see the impact. They used the Indianapolis Airport for their study. The observation is as follows Average 2 customers arrive per minute and it

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